Bought this as a replacement for a corporate logo one for my wife who travels 10 days each month. She absolutely loves this backpack and raves about all the space for her laptop, sunglasses and everything else.Works as advertised.I love the quality of the bag and the pockets are perfect size. Also, it fits against your back and is comfortable to carry.I love all the pockets and how they are organized. So easy to get to the thing I need quickly. From back to front-Back pocket will only fit a laptop. This bag is made for a laptop so it is protected well. 2nd pocket is the largest and will fit any cords paperwork, maybe even a T-shirt or Jacket. Next pocket fits an Ipad perfectly. front pocket great for the small stuff. This is not a good backpack for if you need to pack for an overnight stay somewhere. Not alot of room for clothes.Top pocket is perfect for a pair of glasses in a glasses case. Side pockets great to store small things. I found the bottom side pockets a little too tight for my Contigo cup. Maybe once the fabric is more worn it will fit. I only gave a 4 and not a five because it is a bit stiff not a backpack you can easily squeeze in small spaces.Overall love the bag. I had some heavy rain when I needed to walk into the airport and thought "my new bag is water resistant, ill be fine"Fairly water resistant. Many things were damp, including the computer.Lots of well designed pockets to carry gear. Would recommend.Love the build quality. I had a Metro that is now 10 years old. Very hardy with heavy use and travel. I feel the newer Ogio's are not as thick or rugged. I bought the Mastermind but found it thin and light, the Surge is heavier and thicker skinned, but not as hardy as the Metro from 10 years ago. Surge though taller doesn't fit as much as the Metro and side pockets are smaller. Still a big pack and looks great. I posted a picture of all 3 side by side. Surge, 10 year old Metro and a Mastermind. The Surge is superior in terms of laptop protection with RSS.This is the second one I have purchased for my son who is in college. It’s perfect for him